Passage vs. TicketSpice

Your All-in-One Mobile Box Office Alternative to TicketSpice

Compare Passage and TicketSpice

When it comes to features, pricing, and support, there’s a clear winner.

Simple, Transparent Fees

TicketSpice claims to have simple pricing, but there’s a catch.

Hosting a free event? TicketSpice will hit you with a $0.99 charge on every single ticket. With Passage, free events are always free.

Plus, with Passage, there are NO monthly fees or per-event fees, NO setup costs, and NO contracts. We only charge a service fee for online sales and processing fee for credit/debit card sales. And unlike TicketSpice, with Passage ALL your fees can always be passed on to the ticket purchaser.

Lightning-Fast Payments

With TicketSpice processing, you’ll have to wait up to a week to get paid after each ticket sale. That’s an eternity when you have vendor invoices and team members to pay.

Passage never holds onto your money. We process payments instantly, as they happen, and deposit your money into your bank account within two business days.

Reach More Fans. Sell More Tickets.

More than 6+ million ticket purchasers will search for events in their area on Passage this year. Our event directory makes it simple to discover new events and buy tickets now. Plus, we offer tons of tools and resources to help you promote your event and reach more fans.

TicketSpice leaves you out in the cold when it comes to event discoverability and search. With no searchable event directory, there’s no way for ticket purchasers to find you on their platform. You have to do all the heavy lifting yourself.

Support for You and Your Guests

TicketSpice support leaves the office at 5 p.m. on Fridays and doesn’t get back until on Monday. If you have a weekend event, your support options are limited.

With Passage, we’ve always got your back. Events RAVE about our customer support team, who are available by chat, phone, or email when you need them. Even on evenings and weekends.

We’re here for your guests, too. If a ticket purchaser has questions during the checkout process, we’ll walk them through it and help make sure you get the sale. We’ll also help with ticket changes, lost tickets, and fight transaction disputes for you. So you get fewer calls, fewer headaches, and happier guests.

Features Designed for Your Event

Events that stick with Passage for at least two years more than DOUBLE their revenue on our platform. That’s because we build features designed to help you reach more fans and make more money. TicketSpice offers a limited feature set designed to help TicketSpice gobble more fees from you and your guests.

Here are just a few of the features available on Passage that TicketSpice is lacking:

- Season Tickets
- Annual Passes
- Virtual Queues
- Refund Protection
- Hands-Free Ticket Changes
- Ticket Gifting
- Optimize Your Event with AI
- Digital NFT Collectibles
- Whitelabel Ticketing
- Automatically Repeating Time Slots
- Offline Ticket Scanning: keep scanning tickets even when the WiFi goes down
- Fraud Protection Powered by AI and Real Humans
- Automatically Fight Disputes for You
- And MORE

Events Love Passage

What Event Organizers Say About TicketSpice

“Customer service doesn't even try to help."

"It didn't work during our live event. So embarrassing."

"I had to set everything up."

"Does not work on iOS."

"Customer service is offline on the weekends."

"I have to pay when I host a free event."

"Please do not attempt to buy any more tickets through TicketSpice."

"You can’t get totals for the different ticket types easily.”

What Event Organizers Say About Passage

"The customer service is outstanding!"

“Passage has a simple UI that works every time."

“Passage helped me with everything.”

"Very easy to use and looks great on all devices."

"Support team is readily available and easy to contact."

"Easy and affordable regardless of the size of your attraction."

"We never get customer complaints about fees like we did with some other ticketing services."

"I have improved my online sales by over 100%."

Make the Switch from TicketSpice to Passage Today

Create Your Event and Start Selling Tickets in Minutes

Events of all shapes and sizes trust Passage with their payments because we help them reach more fans and sell more tickets.