Passage vs. Eventbrite

Your All-in-One Mobile Box Office Alternative to Eventbrite

Compare Passage and Eventbrite

When it comes to features, pricing, and support, Eventbrite doesn’t hold a candle to Passage.

Simple, Transparent Fees

Eventbrite hits you with fees at every possible turn. First, there’s a $50 fee just to create your event…EVERY time you create an event. Then, there’s an outrageously high service fee on every ticket you sell. They even charge a service fee for in-person transactions.

With Passage, there are NO monthly fees or per-event fees, NO setup costs, and NO contracts. We only charge a service fee for online sales and processing fee for credit/debit card sales. And unlike Eventbrite, with Passage ALL your fees can always be passed on to the ticket purchaser.

Lightning-Fast Payments

Want to sell tickets in person? With Eventbrite processing, you’ll have to wait at least 8 days AFTER your event ends to get your first payout. That’s an eternity when you have vendor invoices and team members to pay. Hosting an event on the weekend? Your wait will be even longer.

Passage never holds onto your money. We process payments instantly, as they happen, and deposit your money into your bank account within two business days.

Support for You and Your Guests

Got a question about your event setup? Eventbrite gives you a generic email address to reach out to – and they’ll try to respond within two business days. That’s not super helpful when your event starts in one hour.

With Passage, we’ve always got your back. Events RAVE about our customer support team, who are available by chat, phone, or email when you need them.

We’re here for your guests, too. If a ticket purchaser has questions during the checkout process, we’ll walk them through it and help make sure you get the sale. We’ll also help with ticket changes, lost tickets, and fight transaction disputes for you. So you get fewer calls, fewer headaches, and happier guests.

Features Designed for Your Event

Events that stick with Passage for at least two years more than DOUBLE their revenue on our platform. That’s because we build features designed to help you reach more fans and make more money. Eventbrite offers a limited feature set designed to help Eventbrite gobble more fees from you and your guests.

Here are just a few of the features available on Passage that Eventbrite is lacking:

- Season Tickets
- Annual Passes
- Virtual Queues
- Refund Protection
- Hands-Free Ticket Changes
- Ticket Gifting
- Optimize Your Event with AI
- Digital NFT Collectibles
- Whitelabel Ticketing
- Automatically Repeating Time Slots
- Fraud Protection Powered by AI and Real Humans
- Automatically Fight Disputes for You
- And MORE

Events Love Passage

We searched and researched all the top ticket companies out there for our pro basketball team. At the end of the day, Passage stood out above others on two key points: affordability and customer service. Their CEO and staff give incredibly Prompt and personal service, walk you through steps (multiple times even lol) and the cost is so minimal compared to everything else out there.

Alex has been great from day one.. we love Passage. It was the right solution for our club and we are looking forward to continuing working with them!

Simply put Passage has been vital to our first season success and made an important part of our organizations offering extremely easy to manage and optimize. Couldn’t imagine game days without them.

Working with Passage has allowed our local soccer club the flexibility to change what we need from season to season. We appreciate the ability to pick and choose what makes sense for our club while still getting the feature rich ticketing experience. We look forward to growing with Passage as our ticketing partner.

Make the Switch from Eventbrite to Passage Today

Create Your Event and Start Selling Tickets in Minutes

Events of all shapes and sizes trust Passage with their payments because we help them reach more fans and sell more tickets.