Passage Event Ticketing

Terms Of Service
And Privacy Policy

Passage Inc. Terms and Policies Below.

Select from our list of terms below to read our terms of service, privacy policy, cop[yright policy, payment terms, and scope of services/policies in detail!

Table of Contents

  1. Terms of Use
  2. Passage Privacy Policy
  3. Copyright Policy
  4. Passage Payment Terms
  5. Scope of Policies

Quick Links and Contacts

Opt Out of Promotional Emails and/or Data Sale/Sharing
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Data, Copyright, or Legal Inquiries

Date Last Revised: 9/23/2022

TERMS OF USE

Acceptance of the Terms of Use

These terms of use are entered into by and between you and Passage Inc. (“Passage“, “we” or “us“) and form a legally binding contract. The following terms and conditions, together with Passage’s Privacy Statement found at gopassage.com, and Passage Payment Terms found at https://gopassage.com/terms/#privacy, (collectively, the “Terms of Use“), govern your access to and use of the websites, services, products, and applications owned or offered by Passage including Passage’s website gopassage.com (“Passage Website”) and its ticketing and payments platform across a collection of websites, which include but may not be limited to those listed in the Scope of Policies section below (collectively the “Services”). 

These Terms of Use apply to all visitors of the Passage Website and users of the Services including those (i) who create or organize events to be displayed or featured or otherwise used in connection with the Services (“Event Organizers”) and (ii) consumers seeking information regarding events, purchasing tickets for events or purchasing other products or services through the Services. Both Event Organizers and consumers are collectively referred to in these Terms of Use as “Users”, “you” or “your.” By using the Services, you accept and agree to be bound and abide by these Terms of Use. If you do not want to agree to these Terms of Use, you must not access or use the Services.

Passage does not create, organize or own the events set forth on the Services and assumes no liability in connection with them. Event Organizers are solely liable for ensuring that any event displayed in connection with the Services complies with all applicable law including but not limited to copyright and other intellectual property laws. Event Organizers assume all corresponding liability and responsibility concerning the events set forth and displayed in connection with the Services. 

The Services are offered and available to users who are 18 years of age or older. By using the Services, you represent and warrant that you are of legal age to form a binding contract with Passage and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them to the Passage Website located at gopassage.com, and apply to all use of the Services thereafter. However, any changes to the dispute resolution provisions set forth in the Governing Law and Jurisdiction section will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Passage Website. 

Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page each time you use the Services so you are aware of any changes, as they are binding on you. 

Accessing the Services and Account Security

We reserve the right to withdraw or amend the Services, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period. From time to time, we may restrict access to the Services or some parts of the Services to users.

Your Account

If you utilize Passage’s Services, you are responsible for maintaining the confidentiality of and restricting access to your account and password. You expressly agree that you are responsible for all activities that take place through your account. You are prohibited from assigning or otherwise transferring your account to any other person or entity. You expressly acknowledge that Passage is not responsible for any third party access to your account resulting in any harm or loss to you. Passage reserves the right to refuse or cancel its Services, terminate your account or remove or edit content within our sole discretion.

You are also responsible for maintaining the proper settings in connection with the Services. Passage’s support agents are available to assist, but you remain solely responsible at all times for ensuring that your settings are correct even if Passage’s support agents take action on your behalf.

Intellectual Property Rights

The Services and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Passage, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material in connection with the Services. You must not:

  • Modify copies of any materials from the Services.
  • Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Services.

If you wish to make any use of material in connection with the Services other than that set out in this section, please address your request to: legal@gopassage.com.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Services in breach of the Terms of Use, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Services is transferred to you, and all rights not expressly granted are reserved by Passage. Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

Trademarks

Passage’s name, the Passage logo and all related names, logos, product and service names, designs and slogans are trademarks of Passage or its affiliates or licensors. You must not use such marks without the prior written permission of Passage. All other names, logos, product and service names, designs and slogans shown or displayed in connection with the Services are the trademarks of their respective owners.

Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Services:

  • In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
  • To impersonate or attempt to impersonate Passage, a Passage employee, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Passage or users of the Services or expose them to liability.

Additionally, you agree not to:

  • Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services.
  • Use any robot, spider or other automatic device, process or means to access the Services for any purpose, including monitoring or copying any of the material in connection with the Services.
  • Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent.
  • Use any device, software or routine that interferes with the proper working of the Services.
  • Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer or database connected to the Services.
  • Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Services.

Representations and Warranties by Event Organizers

If you are an individual or entity utilizing the Services as an Event Organizer, without limiting the generality of any representations or warranties provided elsewhere in these Terms of Use, you represent and warrant to us that:

  • You and your affiliates will procure, prior to use of the Services, all applicable approvals, licenses, permits, and authorizations including those related to property operation, fire, copyright or other intellectual property rights (“Authorizations”) for the events in connection with or broadcasted or displayed by you or your affiliates through the Services. You and your affiliates will maintain such Authorizations throughout your use of the Services.
  • You and your affiliates will comply and will ensure that the venues for each event hosted by you or your affiliates relating to the Services will comply, with all applicable laws, regulations, rules and ordinances.
  • You agree to release Passage, its affiliates, licensors, service providers, employees, agents, officers or directors from all damages (whether direct, indirect, incidental, consequential or otherwise), losses, liabilities, costs and expenses of every kind and nature, including, without limitation, attorneys’ fees, known and unknown, arising out of or in any way connected with your or your affiliates’ Authorizations, any failure to obtain or maintain any Authorizations, or any error in obtaining or maintaining any Authorizations.
  • You further agree to defend, indemnify and hold Passage, its affiliates, licensors, service providers, employees, agents, officers or directors, harmless from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including, without limitation, reasonable attorneys’ and accounting fees) resulting from any claim or loss due to or arising out of your or your affiliates’ Authorizations, any failure to obtain or maintain any Authorizations, or any error in obtaining or maintaining any Authorizations.

User Contributions

The Services may contain message boards, chat rooms, personal web pages or profiles, forums, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Services.

All User Contributions must comply with the content standards set out in these Terms of Use (“Content Standards”). Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution in connection with the Services, you grant us and our affiliates and service providers the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material. 

You represent and warrant that: 

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers.
  • All of your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Passage, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Services.

Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public, or could create liability for Passage.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
  • Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS PASSAGE AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY PASSAGE AND ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review material before it is posted in connection with the Services, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Statement.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Copyright Infringement

If you believe that any materials posted on the Passage Website or in connection with the Services, please see our Copyright Policy  for instructions on sending us a notice of copyright infringement.

Changes to the Services

We may update the content with the Services from time to time, but its content is not necessarily complete or up-to-date. Any of the material in connection with the Services may be out of date at any given time, and we are under no obligation to update such material.

Information About You

All personal information we collect through our Services are subject to our Privacy Statement https://gopassage.com/terms/#privacy . By using the Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Statement.

Linking to Websites

You may link to the Passage Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

Links from Websites

If the Passage Website or websites owned or utilized by Passage in connection with the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any linked third party websites, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITES LINKED TO IT.
YOUR USE OF THE SERVICES, PRODUCTS OR EVENTS OBTAINED THROUGH THE SERVICES ARE AT YOUR OWN RISK. THE SERVICES, PRODUCTS OR EVENTS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER PASSAGE NOR ANY PERSON ASSOCIATED WITH PASSAGE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER PASSAGE NOR ANYONE ASSOCIATED WITH PASSAGE REPRESENTS OR WARRANTS THAT THE SERVICES, PRODUCTS OR EVENTS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
PASSAGE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE RELATED TO THE SERVICES, PRODUCTS OR EVENTS OFFERED THROUGH THEM.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

IN NO EVENT WILL PASSAGE, ITS AFFILIATES OR ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ATTENDANCE AT AN EVENT OFFERED OR PURCHASED THROUGH THE SERVICES, LOSS OF SALES DUE TO ANY TYPE OF MISCONFIGURATION (E.G., INCORRECT SETTINGS), ANY WEBSITES LINKED TO WEBSITES OFFERED OR UTILIZED IN CONNECTION WITH THE SERVICES, ANY CONTENT IN CONNECTION WITH THE SERVICES OR ANY SERVICES, PRODUCTS, EVENTS OR ITEMS OBTAINED THROUGH THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
You EXPRESSLY acknowledge that PASSAGE CANNOT CONTROL AND DOES not guarantee the quality, safety, accuracy or legality of any event set forth in connection with the services. Passage additionally does not guarantee that any user of the Services has the ability to or actually will complete or perform any transaction. Passage has no responsibility to you for, and hereby disclaims all liability arising from, the acts or omissions of any third parties in connection with the services.
You expressly acknowledge and agree that certain events may carry inherent risk, and by participating in those events, you affirmatively and voluntarily choose to assume those risks. For example, some events may carry risk of BODILY OR PERSONAL INJURY, disease or illness, disability, or death, and you VOLUNTARILY assume those risks by choosing to participate in those events AND PASSAGE EXPRESSLY DISCLAIMS ALL LIABILITY ASSOCIATED WITH THEM.
The foregoing disclaimers apply to the maximum extent permitted by law.

Fees and Cancellation/Refund Policy

We charge fees based upon the sale of tickets through the Services. These fees may vary but generally consist of a payment processing fee and online service fee. Additional fees may include optional add-ons for assigned seating, virtual access with video (hosting or live-streaming), digital NFT collectibles, donations service fees, and subscription service fees. These fees are passed through and charged to consumers in connection with their ticket purchases and may include certain other charges, taxes or fees. For specific and additional information on our fees, please visit https://gopassage.com/pricing.

Any sales conducted in connection with the Services are final, with no refund or returns allowed. In the event the venue cancels an event, you will be refunded within 14 business days of the event date for your purchase.

International Users

The Services are controlled, operated and administered by Passage from our United States offices. If you access the Services from a location outside the United States, you are responsible for and agree to comply with all local laws.

Indemnification

You agree to defend, indemnify and hold harmless Passage, its affiliates, licensors, service providers, employees, agents, officers or directors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use, your use of the Services, or your use of any information or content obtained through the Services.

Governing Law and Jurisdiction

All matters relating to the Services and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Michigan without giving effect to any choice or conflict of law provision or rule (whether of the State of Michigan or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Michigan although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Right to Require Arbitration

AT PASSAGE’S SOLE DISCRETION, IT MAY REQUIRE YOU TO SUBMIT ANY DISPUTES ARISING FROM THE USE OF THESE TERMS OF USE OR THE SERVICES, INCLUDING DISPUTES ARISING FROM OR CONCERNING THEIR INTERPRETATION, VIOLATION, INVALIDITY, NON-PERFORMANCE, OR TERMINATION, TO FINAL AND BINDING ARBITRATION UNDER THE RULES OF ARBITRATION OF THE AMERICAN ARBITRATION ASSOCIATION APPLYING MICHIGAN LAW.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Class Action Waiver

Any arbitration under these Terms of Use will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Passage agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Waiver and Severability

No waiver of by Passage of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Passage to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Your Comments and Concerns

The Services are operated by Passage located at 2200 Hunt Street Ste.436 Detroit, MI 48207.
All notices of copyright infringement claims should be sent to the copyright agent at the following address: 2200 Hunt Street Ste 436. Detroit, MI 48207.
All other feedback, comments, requests for technical support and other communications relating to the Services should be directed to: support@gopassage.com.

Date Last Revised: 9/23/2022

PASSAGE PRIVACY POLICY

Passage Inc. (“Passage” or “we” or “us”) respects your privacy and is committed to protecting it.  This Privacy Policy, together with all related/linked information, documents and the Terms of Use, describes the personal information we collect from you or that you may provide to us when you visit our website [gopassage.com](“Passage Website”), or which we otherwise gather in connection with services, products, applications offered by Passage including Passage’s ticketing and payments platform across a collection of websites, which include but may not be limited to those listed in the Scope of Policies section below (collectively the “Services”). 

Key, non-exhaustive points about our information practices are summarized below, followed by comprehensive explanations of each subject.

  • Collection.  We collect information about you, such as identifying information (e.g., name), payment data, and contact information (e.g., e-mail address, telephone number).  See below to learn more.
  • Use.  We use your information to improve the quality, safety, and security of our products and Services, to develop new products and services, for marketing, including marketing tailored to your interests and preferences, and to develop a business relationship with you.  See below to learn more.
  • Sharing.  We share your information to provide you with products and Services, to improve the quality, safety, and security of products and Services, to comply with applicable law, to respond to your requests, and to allow recipients to use it for marketing or other purposes, subject to your consent where required.  See below to learn more.
  • Data Security.  We use reasonable administrative, technical and physical security to protect the personal information we retain.  See below to learn more.
  • Choices.  You have choices regarding how we use and share your information for marketing and other purposes.  See below to learn more. 
  • Children’s Privacy.  We do not target or knowingly collect any information from children under the age of majority.  See below to learn more.
  • California Privacy Rights.  If you are a California resident, you have additional rights regarding your control and access to the data we collect from you.  See below to learn more.
  • Changes.  We will notify you of any material changes by posting the updated version of this Privacy Policy and taking other steps as needed.  See below to learn more.
  • Contact Us.  Please contact us at legal@gopassage.com or 1.855.688.7277 if you have any questions or concerns regarding our data handling practices.  See below to learn more.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

The personal information we collect depends on how you interact with us, the Services you utilize, and the choices you make.  We collect personal information about you from different sources and in various ways.

Information You Provide to Us. Passage collects information you provide directly to us through the Services, via email, or through your communications or interactions with us.  This includes, but is not limited to, the following:

  • Identifying information, such as your full name.
  • Contact information, such as your home address, telephone numbers, and email addresses.
  • Preferences, such as your preferences for communication, language, and time zone.
  • Security, such as passwords, security questions, usernames when you create an account with us.

Information from Other Sources.  Passage may receive information about you if you use any other websites affiliated with Passage or from information you post on or submit in connection with the Services. Passage may also receive your information from third party marketing companies that we use to provide you with information concerning our products, service offerings and other information.

Information We Collect through Automatic Data Collection Technologies. As you navigate through and interact with the Passage Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: 

  • Information Automatically Collected via the Passage Website. When you visit the Passage Website, Passage automatically collects certain technical information from your browser, such as the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other data about your visit to the Passage Website.
  • Information Collected Using Cookies. Cookies are data files created when you visit a website and those files are stored locally (on your device). When visiting the Passage Website, we may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to make your experience on the Passage Website more personal and interactive. Information collected may include websites you visited before browsing the Passage Website, pages you viewed on the Passage Website, number of times you accessed the Passage Website, how long you spent on the Passage Website, and other web traffic data. You may be able to disable the use of Cookies (or disallow the use of Cookies on specific websites) by adjusting your web browser settings.   
  • Information Collected Using Other Tracking Tools. In addition to, or in conjunction with Cookies, we may use other tracking tools to improve users’ experiences on the Passage Website. For example, pixel tags (also known as clear GIFs, web bugs, or web beacons) may be used to track the online movements of users of the Passage Website. Pixel tags and similar tools may also be used in our emails to track whether an email was read or forwarded to someone else.
  • Information Collected Using Web Analytics Tools. We use Google Analytics Advertising features such as demographics and interest reporting to collect anonymized data about the gender, age, and interests of visitors to the Passage Website. You can read Google’s security and privacy policies for Google Analytics at policies.google.com/technologies/partner-sites. You may opt out of having your data used by Google Analytics by accessing Google’s Ads Settings, Ad Settings for mobile apps, or any other available means. You can prevent the storage of Cookies by setting your browser software accordingly. 

Disclosure of other Data. The type and/or methodology of data collection may change from time to time, and we may introduce new features or capabilities. Any such changes that apply to your information is reflected in the “Information We Collect about You and How We Collect It” section of this Privacy Policy.

OUR USE OF YOUR PERSONAL INFORMATION

We use the information we collect in the following ways: 

  • To Provide Our Products and Services. We use collected information to facilitate the use and purchase of our Services or products.  For example, we will use your email address to send you tickets purchased through our Services.
  • To Send You Promotional Materials. We use your information to fulfill your requests, including, but not limited to, requests to receive promotional materials. Promotional materials may include newsletters or other information regarding Passage contests, events, and/or products. We also use your information to share other services or products that may be of interest to you. Promotional materials may be conveyed in emails. If you no longer wish to receive these materials, you may opt out by following the opt-out instructions included in our emails, texts, or mailings, or by contacting us at https://optout.gopassage.com.
  • To Improve Our Services. We collect information using Cookies (data files created when you visit a website), tracking tools, and/or analytic tools. We use this information to personalize your experience on the Passage Website or with the company and/or to improve the security, design, and/or function of the Passage Website.  We may also use your information to improve, support and develop our Services.
  • To Fulfill or Meet the Reason you Provided the Information. For example, if you share your name and contact information to request information or ask a question about our products or Services, we will use that information to respond to your inquiry. We may also save and use your information to market or promote our Services.
  • To Provide Customer Support.  We may use your information to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To Maintain Safety and Security. We may use your information to help maintain the safety, security, and integrity of our Services, databases and other technology assets, and business.
  • To Further Product Development. We may use your information for testing, research, analysis, and product development to allow us to develop and improve our products and Services.
  • To Comply with Our Legal Obligations. We may use your information if we are required to respond to a law enforcement request and as required by applicable law, court order, or governmental regulations.
  • Other uses:
    • To present our Services and its content to you.
    • To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
    • To notify you about changes to our Services or any products or events we offer or provide through it.
    • As described to you separately when collecting your personal information.

OUR SHARING OF YOUR PERSONAL INFORMATION

We share personal information with your consent, when you direct us to share it with others, or as necessary to complete your transactions or provide the Services you have requested or authorized.   

We share your information with the following parties:

  • Our Partners. With Software/IT, cloud service providers, consultants, financial, legal and other similar providers we use to support our business. We may also share your information with our selected partners in order to conduct business, including conducting audits, performing industry analysis, and evaluating the results of marketing efforts. When you provide information as described above, our business partners may use your information to provide you with event information as well as information regarding future events you may be interested in.
  • Third Party Advertising. With our third-party marketing service providers and advertising companies who may use Cookies and other technology to collect information and track browsing activity over time and across third party websites. Other websites may refer traffic or link to the Passage Website and deliver targeted advertisements to you. We do not control these third party technologies, and their use is governed by the privacy policies of third parties using such technologies.
  • Payment Service Providers. With our payment processors, and system providers to process, store, verify or manage payment card information. We utilize Stripe to process your credit card payments. Your payment information is transmitted directly to Stripe, and we do not store it on our systems. Stripe is PCI-certified and you can learn more about Stripe’s privacy practices at www.stripe.com/privacy. 
  • With Other Third Parties. We may share your information when legally required to do so, such as at the request of governmental authorities conducting an investigation or to verify or enforce compliance with policies governing the Passage Website and applicable laws. In addition, we may disclose user information if we believe disclosure is necessary to protect the rights, property or safety of Passage, or any of our respective affiliates, business partners, customers or others.
  • Corporate Transactions. In connection with, during, or upon completion of a merger, acquisition, asset sale, or other business transaction that involves some, or all, of Passage’s assets, data you have provided to Passage may be transferred to a successor/purchaser as part of a transaction.

We may share de-identified information in accordance with applicable law without restriction  with third parties for advertising, promotional, or other marketing purposes.

DATA SECURITY

We use reasonable administrative, technical and physical security to protect the personal information we retain and to help ensure that it is used in accordance with this Privacy Policy.  Should you have further questions or concerns about our security measures, please contact us using the information below.

DATA RETENTION

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless longer retention is required by law or for auditing purposes. 

CHOICE AND CONTROL OF YOUR PERSONAL INFORMATION

You can control how your information is used in the following ways below in accordance with applicable law including the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act.  For California residents, please see the California Privacy Rights section for more information regarding your rights.   

Data Access Request. You may request that we disclose certain information to you about our collection and use of personal information. We will provide a copy of this information in a standardized and commonly used format so it can be transferred to another entity in accordance with applicable law.  You may make such a request by emailing pi.gopassage.com or calling us at 1855.688.7277. 

Correcting or Deleting your Personal Information You can review, update and request to change or delete your personal information by contacting us at pi.gopassage.com or calling us at 1855.688.7277 subject to limitations, exceptions or requirements contained within applicable law. We will also ask you to verify your identity before we accommodate your request in accordance with applicable law. Upon verifying the validity of a deletion request, we will delete your personal information from our records, and instruct any service providers or third parties to delete your information, when applicable. 

Opting Out of Communications. Our promotional materials include instructions for opting out of receiving further communications. If you no longer wish to receive promotional emails, you may opt out by contacting us with your request at optout.gopassage.com. Please note that even if you opt out of receiving marketing communications, we may still communicate with you regarding an established business relationship, if one has been established. Please allow a reasonable time after reaching out for us to process your request.

Updating or Cancelling an Account with Passage. If you signed up for an account with Passage, you may update the information associated with your account or cancel your account at any time by contacting us with your request at pi.gopassage.com.

Opting Out of Analytics Tools. You may opt out of having your data used by Google Analytics via Google’s Ads Settings, Ad Settings for mobile apps, or any other available means. Please visit policies.google.com/technologies/partner-sites for more information on how to do this.

Adjusting Cookie Settings. Most browsers accept Cookies until you change your browser settings. If you do not wish for the Passage Website to collect your information using Cookies, you can typically disable the use of Cookies (or disallow the use of Cookies on specific websites) by changing your browser settings. However, if you remove or reject our Cookies, it could affect how the Passage Website works for you.

Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by http://optout.gopassage.com. For this opt-out to function, you must have your browser set to accept all browser cookies.  

Opt-Out/Do Not Sell My Personal Information. Although we do not believe we sell information covered under the the Nevada Privacy of Information Collected on the Internet from Consumers Act, Nevada residents who nonetheless wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: optout.gopassage.com/ 1855.688.7277.

Colorado, Connecticut, Utah, and Virginia consumers (as defined by the applicable law) have the right to opt-out of our collection of your personal data for purposes of sale (as defined by the applicable law) that can be exercised by optout.gopassage.com.

Colorado, Connecticut, and Virginia consumers (as defined by the applicable law) have the following additional rights:

  • The right to opt-out of our collection of your personal data for purposes of profiling that can be exercised by optout.gopassage.com.
  • The right to appeal the denial of a rights request under applicable law that can be exercised by 1.855.688.7277/ legal@gopassage.com.

Please note that the above rights are not unqualified, we may be entitled to refuse requests, wholly or partly, where exceptions under applicable law apply.

CHILDREN UNDER THE AGE OF 16

Our Services are not designed or intended to collect information from children under the age of 16. Passage does not knowingly collect or maintain any information from children under the age of 16. 

CALIFORNIA PRIVACY RIGHTS

Effective Date: September 21, 2022

Last Reviewed on: September 13, 2022

If you are a California resident, California law provides you with additional rights regarding our use of your personal information. This Privacy Notice for California Residents applies only to personal information (defined below) concerning individuals who reside in the State of California.  We provide this notice in accordance with the California Consumer Privacy Act of 2018 and California Privacy Rights Act of 2020 (collectively the “CCPA”) and any terms defined in the CCPA have the same meaning when used in this Notice. 
 

Information We Collect.

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). Personal information does not include:

  • Publicly available information from government records or lawfully obtained, truthful information that is a matter of public concern.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the California Confidentiality of Medical Information Act (CMIA), or clinical trial data.
  • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

In particular, we have collected the following categories of personal information from or about consumers within the last twelve (12) months:

Category 

Examples 

Collected 

A.  Identifiers. 

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. 

Yes 

B.  Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). 

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. 

Some personal information included in this category may overlap with other categories. 

Yes

C.  Protected classification characteristics under California or federal law. 

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). 

No

D.  Commercial information. 

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. 

No 

E.  Biometric information. 

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. 

No 

F.  Internet or other similar electronic network activity. 

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. 

No

G.  Geolocation data. 

Physical location or movements.  

Yes 

H.  Sensory data. 

Audio, electronic, visual, thermal, olfactory, or similar information. 

No 

I.  Professional or employment-related information. 

Current or past job history or performance evaluations. 

No

J.  Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). 

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.  

No

K.  Inferences drawn from other personal information. 

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. 

No 

 We do not knowingly collect any categories of Sensitive Personal Information as that term is defined under the CCPA.
 
We obtain the categories of personal information listed above from the categories of sources listed in the “Information We Collect About You and How We Collect It” section of the Privacy Policy. 
 
Use of Personal Information.
Please see the “Our Use of Your Personal Information” section of this Privacy Policy.
 
Sharing Personal Information. 
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, our business partners use the information to provide you with event tickets and additional relevant event information. Our business partners may also use your email address to send you information regarding future events you may be interested in. If you do not want to be contacted regarding future events you may be interested in, you can opt-out of emails when you receive them. You can also make us aware of your preference to not be contacted regarding other events here optout.gopassage.com. We regularly pass down these requests to our business partners. 
We also share your personal information with the categories of third parties set forth in the “Our Sharing of Your Personal Information” section of this Privacy Policy. 
 
Disclosures of Personal Information for a Business Purpose.
In the preceding twelve (12) months, Passage has disclosed the following categories of personal information for a business purpose: 
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
Category F: Internet or other similar network activity.
Category I: Professional or employment-related information.
Category J: Non-public education information.
 
Sales of Personal Information.
California residents may opt out of the “sale” of their personal information. We potentially could be deemed to “sell” your personal information as defined under the CCPA to third parties to provide you with offers that you may be interested in.  Under the CCPA, sale is defined such that it may include allowing third parties to receive certain information, such as cookies, IP address, and/or browsing behavior, to deliver targeted advertising related to the Services.  If you would like to opt out of the use of your personal information for such purposes that may be considered a “sale” under California law, you may do so here optout.gopassage.com. You can also submit a sale opt-out request by emailing us at legal@gopassage.com. Please note that we do not knowingly sell the personal information of minors under 16 years of age.
 
Your Rights and Choices.

The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

 1. Access to Specific Information and Data Portability Rights.You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
    • The categories of personal information we collected about you:
    • The categories of sources for the personal information we collected about you.
    • Our business or commercial purpose for collecting or selling that personal information.
    • The categories of third parties with whom we share that personal information.
    • The specific pieces of personal information we collected about you (also called a data portability request).
    • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
          • Sales, identifying the personal information categories that each category of recipient purchased; and 
          • Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained

2. Deletion Request Rights. You have the right to request that we delete any of your personal information that we have collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us, or our service provider(s), to: 

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

3. Correcting Your Personal Information.You have the right to request that we correct any inaccurate information we hold about you. Upon receipt of a verifiable consumer request to correct inaccurate personal information, we will use commercially reasonable efforts to correct your personal information as directed by you, pursuant to the law and applicable regulations.  

4. Exercising Access, Data Portability, Deletion, and Correction Rights. To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by any of the following methods:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please contact us through the methods noted above. Only the consumer or authorized agent may make a verifiable consumer request related to their personal information.  An “authorized agent” is a person (or a business entity registered with the California Secretary of State) that consumers have authorized to act on their behalf or an individual granted authority under a written power of attorney issued pursuant to California Probate Code sections 4000 to 4465.  
 
If you are an authorized agent who wishes to submit a request to know, a request to delete, or a request to opt-out on behalf of another consumer, please submit to us sufficient information to allow us to verify your identity to a reasonably high degree of certainty and either: 
  • Proof of authorization to submit the request, written and signed by the consumer; or 
  • A power of attorney pursuant to Probate Code sections 4000 to 4465.
We may deny a request from an authorized agent who does not submit adequate proof that they have been authorized by the consumer to act on the consumer’s behalf. We may also contact the consumer directly to confirm their identity and that they provided you permission to submit the request on the consumer’s behalf. 
 
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. 
 
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
 
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
 
5. Response Timing and Format.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.
 
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. 
 
Any disclosures we provide will only cover the 12-month period preceding our receipt of your verifiable request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
 
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 
 
Non-Discrimination.
We will not discriminate against you for exercising any of your CCPA rights. 
 
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. 
 
California Do Not Track Disclosure.
Do Not Track (“DNT”) is a privacy preference that you can set in your web browsers, which allows you to opt out of tracking by websites and online services. We do not currently recognize or respond to DNT signals. For more information about DNT, please see www.eff.org/issues/do-not-track.
 
California Shine the Light.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to legal@gopassage.com.
 
California Business and Professions Code Section 22581.
California residents under the age of 18 who are registered users of online sites, services, or applications have a right under California Business and Professions Code Section 22581 to remove, or request and obtain removal of, content or information they have publicly posted. To remove content or information you have publicly posted, please send a detailed description of the specific content or information you wish to have removed using the Contact  Information below. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
 
Contact Information.
If you have any questions or comments about this notice, the ways in which Passage collects and uses your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Postal Address: 2200 Hunt Street Ste.436  Detroit, MI 48207

CROSS-BORDER TRANSFERS

Passage is a company based in the United States. The Services are controlled and operated from the United States; however, information collected about you may be collected, stored and processed anywhere we engage service providers, including outside of the United States. When we transfer and process information about you, we will protect it as described in this Privacy Policy. By using the Services, you consent to the transfer of information to countries outside of your country of residence which may provide for different data protection rules than in your country.
 

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on the Passage Website.  If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Passage Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Passage Website and this Privacy Policy to check for any changes. Your continued use of the Passage Website or our Services following the posting of changes constitutes your acceptance of such changes.
 

CONTACT US

If you have questions regarding this Privacy Policy or our data privacy practices, or if you believe we may have violated applicable law, please contact us by legal@gopassage.com / 1.855.688.7277
 
 

COPYRIGHT POLICY

Reporting Claims of Copyright Infringement
We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from the Passage website located at gopassage.com (the “Website“) or its services infringe your copyright, you may request removal of those materials (or access to them) by submitting written notification to our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA“), the written notice (the “DMCA Notice“) must include substantially the following:
  • Your physical or electronic signature.
  • Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works.
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the written notice is accurate.
  • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Our designated copyright agent to receive DMCA Notices is:
 

Chandler Schofield

Passage Inc
2200 Hunt Street Ste 436. Detroit, MI 48207
 
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
 
Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.
 
Counter Notification Procedures
If you believe that material you posted on the Website was removed or access to it was disabled by mistake or misidentification, you may file a counter notification with us (a “Counter Notice“) by submitting written notification to our copyright agent designated above. Pursuant to the DMCA, the Counter Notice must include substantially the following:
  • Your physical or electronic signature.
  • An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled. 
  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
  • A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
  • A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Website may be found) and that you will accept service from the person (or an agent of that person) who provided the Website with the complaint at issue.
Our designated agent to receive Counter Notices is:
 
Chandler Schofield
Passage Inc
2200 Hunt Street Ste 436. Detroit, MI 48207
313-217-1254
 
The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter Notice.
Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.
 
Repeat Infringers
It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.
  

PASSAGE PAYMENT TERMS

Payment processing services for you, the person or legal entity accepting payments on Passage (“Merchant”), are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a Merchant on Passage, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Passage enabling payment processing services through Stripe, you agree to provide Passage accurate and complete information about you and your business, and you authorize Passage to share it and transaction information related to your use of the payment processing services provided by Stripe.

By registering your account, you agree to the Stripe Services Agreement and the Stripe Connected Account Agreement.

SCOPE OF POLICIES

 

All of the policies listed above shall apply to this website as well as all of the following sites: